Privacy policy

HomePrivacy policy

Status June 2023

Table of contents

I. Name and address of the responsible person

II. contact details of the data protection officer

III. General information on data processing

IV. Rights of the data subject

V. Provision of the website and creation of the log files

VI. use of cookies

VII. email contact

VIII Contact form

IX. Application by email and application form

X. Use of company presences in job-oriented networks

XI. Hosting

XII Registration

XIII Webshop

XIV Payment options

XV. Plugins used

XVI. Privacy Policy on the use and application of Typeform

XVII Newsletter and use of Sendinblue

XVIII. use of dynamic QR codes

I. Name and address of the responsible person

The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:

Vantis GmbH

Widenmayerstrasse 18

80538 Munich

Germany

089 693144840

hilfe@vantis-health.com

https://www.vantis-health.com

II. contact details of the data protection officer

The data protection officer of the controller is:

DataCo Ltd.

Dachauer Street 65

80335 Munich

Germany

+49 89 7400 45840

www.dataguard.de

III. General information on data processing

1. scope of the processing of personal data

We process personal data of our users only insofar as this is necessary for the provision of a functional website and our content and services. The processing of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where obtaining prior consent is not possible for actual reasons and the processing of the data is required by legal regulations.

2. legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Art. 6 (1) sentence 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) sentence 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfillment of a legal obligation to which our company is subject, Art. 6 (1) sentence 1 lit. c DSGVO serves as the legal basis.

In the event that vital interests of the data subject or another natural person make it necessary to process personal data, Article 6 (1) sentence 1 lit. d DSGVO serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Article 6 (1) sentence 1 lit. f DSGVO serves as the legal basis for the processing.

3. data deletion and storage period

The personal data of the data subject shall be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. Blocking or deletion of data also takes place when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or performance of a contract.

IV. Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

1. right to information

You may request confirmation from the controller as to whether personal data concerning you are being processed by him.

If there is such processing, you can request information from the controller about the following:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage duration;
  • the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

2. right to rectification

You have a right to rectification and/or completion vis-à-vis the controller, insofar as the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. right to restriction of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

  • if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims, or
  • if you have objected to the processing pursuant to Art. 21 (1) DSGVO and it is not yet clear whether the legitimate grounds of the controller outweigh your grounds.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of their storage, only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. right to deletion

a) Obligation to delete

You may request the controller to delete the personal data concerning you without undue delay, and the controller is obliged to delete such data without undue delay, if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You revoke your consent on which the processing was based pursuant to Art. 6 (1) p. 1 lit. a or Art. 9 (2) lit. a DSGVO and there is no other legal basis for the processing.
  • You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
  • The personal data concerning you have been processed unlawfully.
  • The deletion of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you was collected in relation to information society services offered pursuant to Art. 8 (1) DSGVO.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary to

  • to exercise the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) DSGVO;
  • for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in Section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing, or
  • for the assertion, exercise or defense of legal claims.

5. right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the data controller.

6. right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without hindrance by the controller to whom the personal data was provided, provided that

  • the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b DSGVO and
  • the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services - notwithstanding Directive 2002/58/EC - to exercise your right to object by means of automated procedures using technical specifications.

8. right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or fulfillment of a contract between you and the responsible party,
  • is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
  • is done with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms of, and the legitimate interests of, the data subject, which shall include, at least, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

V. Provision of the website and creation of the log files

1. description and scope of data processing

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.

The following data is collected:

  • Information about the browser type and version used
  • The operating system of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Web pages that are called up by the user's system via our website

This data is stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.

2. purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 p. 1 lit. f DSGVO.

3. legal basis for data processing

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 p. 1 lit. f DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5. possibility of objection and elimination

The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

VI. use of cookies

1. description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change.

The following data is stored and transmitted in the cookies:

  • Language settings
  • Log-in information

We also use cookies on our website that enable an analysis of the user's surfing behavior.

In this way, the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

The user data collected in this way is pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data is not stored together with other personal data of the users.

2. purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We need cookies for the following applications:

  • Adoption of language settings
  • Remember search terms

The user data collected through technically necessary cookies are not used to create user profiles.

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.

We use this data to improve the performance of our websites and services and to perform business-relevant analytics on the shopping experience with our apps and websites.

3. legal basis for data processing

The legal basis for the processing of personal data using analytics cookies is Art. 6 para. 1 p. 1 lit. a DSGVO.

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f DSGVO.

4. duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies.

You can change your cookie settings for this website at any time at the following link: Cookie settings

In addition, you can disable or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

If you use a Safari browser version 12.1 or higher, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.

VII. email contact

1. description and scope of data processing

On our website, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.

After a successful request, your personal data will be processed in our ticket system Jira of Atlassian Corporation Plc, 341 George Street Level 6, Sydney, NSW 2000, Australia (hereinafter referred to as: Atlassian). The data is transferred to Atlassian's servers in Australia. Part of the order processing agreement with Atlassian are so-called EU standard data protection clauses (Art. 46 para. 2 p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU. A copy of the standard data protection clauses can be requested by sending us an informal email.

For more information about Atlassian's processing of data, click here: https://www.atlassian.com/de/legal/privacy-policy

2. purpose of data processing

In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

3. legal basis for data processing

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 (1) lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

5. possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user accepts by email to hilfe@vantis-health.com contact us, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

VIII Contact form

1. description and scope of data processing

Our website contains a contact form that can be used for electronic contact. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

After a successful request, your personal data will be processed in our ticket system Jira of Atlassian Corporation Plc, 341 George Street Level 6, Sydney, NSW 2000, Australia (hereinafter referred to as: Atlassian). The data is transferred to Atlassian's servers in Australia. Part of the order processing agreement with Atlassian are so-called EU standard data protection clauses (Art. 46 para. 2 p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU. A copy of the standard data protection clauses can be requested by sending us an informal email.

For more information about Atlassian's processing of data, click here: https://www.atlassian.com/de/legal/privacy-policy

At the time of sending the message, the following data will be stored:

  • Email address
  • Name
  • First name
  • Phone / mobile number
  • Date and time of contact

For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy.

Alternatively, it is possible to contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.

2. purpose of data processing

The processing of personal data from the input mask serves us solely to process the contact. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the submission process are used to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a DSGVO if the user has given his consent.

The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 p. 1 lit. f DSGVO. If the email contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b DSGVO.

4. duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified.

5. possibility of objection and elimination

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user accepts by email to hilfe@vantis-health.com contact us, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

IX. Application by email and application form

1. scope of the processing of personal data

An application form is available on our website, which can be used for electronic applications. For the provision of the application form, we use the recruiting page of the personnel and applicant management software Personio of the service provider Personio GmbH, Rundfunkplatz 4, 80335, Munich, Germany (hereinafter referred to as: Personio).

If an applicant uses this option, the data entered in the input mask will be transmitted to Personio and stored.

For more information, please see Personio's privacy policy:

https://www.personio.de/datenschutzerklaerung/

The data entered in the input mask will also be transmitted to us and stored. These data are:

  • Salutation
  • First name
  • Name
  • Address
  • Phone / mobile number
  • Email address
  • Salary requirements
  • Information on education and schooling
  • Language skills
  • Resume
  • Testimonials
  • Work permit status (non-EU citizens), portfolios, licenses, certificates,
  • Preferred date for the start of the employment relationship

For the processing of your data, your consent is obtained during the submission process and reference is made to this privacy policy.

Alternatively, you can also send us your application by email. In that case, we will collect your email address and the data you provide in the email.

After sending your application, you will receive a confirmation of receipt of your application documents by email from us.

Your data will not be passed on to third parties. The data will be used exclusively for the processing of your application.

2. purpose of data processing

The processing of personal data from the application form serves us solely to process your application. In the case of contact by email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the submission process is used to prevent misuse of the application form and to ensure the security of our information technology systems.

3. legal basis for data processing

The legal basis for the processing of your data is the initiation of a contract at the request of the data subject, Art. 6 para. 1 p.1 lit. b Alt. 1 DSGVO and § 26 para. 1 p. 1 BDSG.

4. duration of storage

After completion of the application process, the data will be stored for up to six months. Your data will be deleted after the six months at the latest. In the event of a legal obligation, the data will be stored within the scope of the applicable provisions.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

5. possibility of objection and elimination

The applicant has the possibility to object to the processing of personal data at any time. If the applicant objects by email to hilfe@vantis-health.com contact us, he can object to the storage of his personal data at any time. In such a case, the application can no longer be considered.

All personal data stored in the course of electronic applications will be deleted in this case.

X. Use of company presences in job-oriented networks

1. scope of data processing

We use the possibility of company appearances on profession-oriented networks. We maintain a company presence on the following job-oriented networks:

LinkedInLinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland

On our site we provide information and offer users the opportunity to communicate.

The company website is used for job applications, information/PR and active sourcing.

We do not have any information on the processing of your personal data by the companies jointly responsible for the corporate presence. For more information, please refer to the privacy policy of:

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

If you carry out an action on our company website (e.g. comments, posts, likes, etc.), it may be that you make personal data (e.g. clear name or photo of your user profile) public.

2. legal basis for data processing

The legal basis for the processing of your data in connection with the use of our corporate presence is Art.6 Abs.1 S.1 lit.f DSGVO.

3. purpose of data processing

Our company website serves to inform users about our services. In doing so, every user is free to publish personal data through activities.

4. duration of storage

We store your activities and personal data published via our corporate website until you revoke your consent. In addition, we comply with the statutory retention periods.

5. possibility of objection and elimination

You can object at any time to the processing of your personal data that we collect in the course of your use of our company website and assert your data subject rights as stated under IV. of this data protection declaration. To do so, send us an informal email to the email address stated in this data protection declaration.

For more information on appeal and removal options, click here:

LinkedIn: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv

XI. Hosting

The website is hosted on servers of a service provider contracted by us.

Our service provider is:

Heroku Inc.

650 7th Street San Francisco

94103 California

USA

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Date and time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.

The location of the Website's server is geographically within the European Union (EU) or the European Economic Area (EEA).

XII Registration

1. description and scope of data processing

On our website, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:

  • Email address
  • Age
  • Disease type
  • Telephone / mobile phone number (optional)
  • Date and time of registration

As part of the registration process, the user's consent to the processing of this data is obtained.

2. purpose of data processing

User registration is required for the provision of certain content and services on our website.

The data collected during registration is needed to inform users when they can start using the program.

3. legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a DSGVO if the user has given his consent.

4. duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process, if the registration on our website is cancelled or modified.

5. possibility of objection and elimination

As a user, you have the option to cancel the registration at any time. You can have the data stored about you changed at any time. If you want to delete or change your data, write an e-mail to hilfe@vantis-health.com.

XIII Webshop

We offer a webshop on our website. The website and the webshop are hosted on external servers by a service provider contracted by us.

Our service provider is:

AWS

The servers automatically collect and store information in so-called server log files, which your browser automatically transmits when you visit the website. The information stored is:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Date and time of the server request
  • IP address

This data is not merged with other data sources. The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be collected.

We have concluded an order processing agreement with the relevant service provider, in which we oblige the relevant service provider to protect user data and not to disclose it to third parties.

The location of the website's server is geographically in Germany.

XIV Payment options

1. description and scope of data processing

We offer our customers various payment options for processing their orders. For this purpose, we forward customers to the platform of the corresponding payment service provider, depending on the payment option. After completion of the payment process, we receive the payment data of the customers from the payment service providers or our house bank and process them in our systems for the purpose of invoicing and accounting.

Klarna payment

It is possible to process the payment transaction with the payment service provider Klarna.

Klarna is a payment service provider that enables purchase on account or installment payment.

The European operating company of Klarna is Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.

If you select "purchase on account" or "installment purchase" as a payment option in the context of the transaction via Klarna, your personal data will be automatically transmitted to Klarna. The personal data transmitted to Klarna are in particular the following

  • First name
  • Last name
  • Address
  • Date of birth
  • Gender
  • Email address
  • IP address
  • Phone/mobile phone number
  • Bank details
  • Credit card number incl. expiry date and CVC code
  • Number of articles
  • Item number
  • Data on goods and/or services
  • Transaction amount and tax levies

The transmission of the data is aimed in particular at identity verification, payment administration and fraud prevention. The personal data exchanged between Klarna and us may be transmitted by Klarna to credit reporting agencies.

This transfer is for the purpose of checking identity and creditworthiness. Klarna may also transfer the personal data to affiliated companies (Klarna Group) and service providers or subcontractors to the extent that this is necessary for the fulfillment of contractual obligations or the data is to be processed on behalf.

For more information on the processing of your data by Klarna, please refer to Klarna's privacy policy at:

https://pay.amazon.com/de/help/201751600

https://www.klarna.com/de/datenschutz/

Credit card payment

It is possible to complete the payment process by credit card.

If you have chosen payment by credit card, payment data will be passed on to payment service providers for payment processing. All payment service providers comply with the requirements of the "Payment Card Industry (PCI) Data Security Standards" and have been certified by an independent PCI Qualified Security Assessor.

Within the framework of payment by credit card, the following data are regularly transmitted:

  • Purchase amount
  • Date and time of purchase
  • First name and surname
  • Address
  • Email address
  • Credit card number
  • Credit card validity period
  • Security code (CVC)
  • IP address
  • Phone number / Mobile number

Payment data is passed on to the following payment service providers:

Mollie B.V., Keizersgracht 126, 1015CW Amsterdam, Netherlands

You can find more information about the privacy policy as well as revocation and removal options vis-à-vis the payment service providers here:

https://www.mollie.com/de/privacy

PayPal payment

There is the possibility to handle the payment process with the payment service provider PayPal. In addition to a direct payment method, PayPal also offers purchase on account, direct debit, credit card and installment payment.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg.

If you choose PayPal as your payment method, your data required for the payment process will automatically be transmitted to PayPal.

In particular, this involved the following data:

  • Name
  • Address
  • Email address
  • Phone / mobile number
  • IP address
  • Bank details
  • Card number
  • Validity date and CVC code
  • Number of articles
  • Item number
  • Data on goods and services
  • Transaction amount and tax levies
  • Information on previous purchasing behavior

The data transmitted to PayPal may be transmitted by PayPal to credit agencies. This transmission is for the purpose of checking identity and creditworthiness.

PayPal may also share your data with third parties to the extent necessary to fulfill contractual obligations or to process the data on your behalf. When transferring your personal data within companies affiliated with PayPal, the Binding Corporate Rules approved by the relevant supervisory authorities apply. You can find them here:

https://www.paypal.com/de/webapps/mpp/ua/bcr

Other data transfers may be based on contractual protection provisions. For more information, please contact PayPal.

All PayPal transactions are subject to PayPal's privacy policy. You can find it at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full/

Payment by instant bank transfer

There is the possibility of payment by Sofortüberweisung. In this case, the data will be collected by Sofort GmbH, Theresienhöhe 12, 80339 Munich.

The responsible party does not collect and store the data itself.

With the issuance of an instant transfer, you instruct Sofort GmbH to automatically check whether your account covers the amount to be transferred (account coverage check), and any instant transfers of the last 30 days from your account have been successfully completed, and after a positive check, to transmit the transfer order released by you in electronic form to your bank, as well as to inform us, as the payee selected by you (online provider), about the successful setting of the transfer.

For this, Sofort GmbH requires the IBAN as well as PIN and TAN of your online banking account. During the order process you will be automatically redirected to the secure payment form of Sofort GmbH.

Immediately afterwards you will receive the confirmation of the transaction. After that we will receive the transfer credit directly.

Anyone who has an activated online banking account with PIN/TAN procedure can use Sofortüberweisung as a payment method.

Please note that a few banks do not yet support payment by Sofortüberweisung.

You can get more information about this via the following link:

https://www.klarna.com/sofort/

You can find more information about the stored data under https://www.klarna.com/sofort/#cq-0

2. purpose of data processing

The transmission of payment data to payment service providers serves to process the payment, e.g. when you purchase a product and/or use a service.

3. legal basis for data processing

The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. b DSGVO, as the processing of the data is necessary for the execution of the concluded purchase contract.

4. duration of storage

All payment data as well as data on possible chargebacks will only be stored as long as they are needed for payment processing and possible processing of chargebacks and debt collection as well as for combating misuse.

Furthermore, payment data may be stored beyond this if and as long as this is necessary to comply with statutory retention periods or to prosecute a specific case of misuse.

Your personal data will be deleted upon expiry of the statutory retention obligations, i.e. after 10 years at the latest.

5. revocation and removal option

You may revoke your consent to the processing of your payment data at any time by notifying the responsible party or the payment service provider used. However, the payment service provider used may still be entitled to process your payment data if and as long as this is necessary for the contractual processing of payments.

XV. Plugins used

Through the use of our plugins, some of your personal data is sent to the USA or other third countries outside the EU. To ensure appropriate guarantees for the protection of the transfer and processing of personal data outside the EU, the data transfer to and data processing by our plugin operators is based on appropriate guarantees pursuant to Art. 46 et seq. DSGVO, in particular by concluding so-called standard data protection clauses according to Art. 46 para. 2 lit. c DSGVO. A copy of the standard data protection clauses can be requested by sending us an informal email.

We use plugins for various purposes. The plugins used are listed below:

Use of Google Analytics

1. scope of the processing of personal data

We use Google Analytics, a web analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter: Google). Google Analytics examines, among other things, the origin of visitors, their length of stay on individual pages and the use of search engines and thus allows a better control of the success of advertising campaigns. Google sets a cookie on your computer. This allows personal data to be stored and analyzed, in particular the activity of the user (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and operating system), data about the advertisements displayed (especially which advertisements were displayed and whether the user clicked on them) and also data from advertising partners (especially pseudonymized user IDs). The information generated by the cookie about your use of this online presence will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymization is activated on this online presence, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Part of the terms of use of Google Analytics are so-called standard data protection clauses (Art. 46 para. 2 p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the operator of the website. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

For more information on the processing of data by Google, click here:

https://policies.google.com/privacy?gl=DE&hl=de

2. purpose of data processing

The purpose of processing personal data is to specifically address a target group that has already expressed an initial interest by visiting the site.

3. legal basis for the processing of personal data

The legal basis for the processing of the personal data of the users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.

4. duration of storage

Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Advertising data in server logs is anonymized by Google deleting parts of the IP address and cookie information after 9 and 18 months, respectively, according to Google.

5. revocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser, or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.de

You can find more information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de

Use of Google Tag Manager

1. scope of the processing of personal data

We use the Google Tag Manager (https://www.google.com/intl/de/tagmanager/) of Google Ireland Ltd, Gordon House, Barrow Street, D04 E5W5, Dublin, Ireland (hereinafter referred to as: Google). The Google Tag Manager can be used to manage tags of Google's services and of third-party providers and to embed them bundled on an online presence. Tags are small code elements on an online presence that are used, among other things, to measure visitor numbers and behavior, to record the impact of online advertising and social channels, to use remarketing and targeting, and to test and optimize online presences. When a user visits the online presence, the current tag configuration is sent to the user's browser. It contains instructions on which tags to trigger. Google Tag Manager takes care of triggering other tags, which in turn may collect data. Information on this can be found in the passages on the use of the corresponding services in this privacy policy. Google Tag Manager does not access this data. Part of the terms of use of Google Tag Manager are so-called standard data protection clauses (Art. 46 (2) p. 1 lit. c DSGVO). These are to be classified as an appropriate guarantee for the protection of the transfer and processing of personal data outside the EU.

For more information about Google Tag Manager, see https://www.google.com/intl/de/tagmanager/faq.html and in Google's privacy policy at https://policies.google.com/privacy?hl=de.

2. purpose of data processing

The purpose of the processing of personal data is the collected and clear management, as well as an efficient integration of the services of third parties.

3. legal basis for the processing of personal data

The legal basis for the processing of the personal data of the users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.

4. duration of storage

Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Advertising data in server logs is anonymized by Google deleting parts of the IP address and cookie information after 9 and 18 months, respectively, according to Google.

5. revocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection as well as the processing of your personal data by Google by preventing third-party cookies from being stored on your computer, by using the "Do Not Track" function of a supporting browser, by disabling the execution of script code in your browser or by using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can also prevent the collection of data generated by the cookie and related to your use of the online presence (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

With the following link you can deactivate the use of your personal data by Google: https://adssettings.google.de

You can find more information on objection and removal options vis-à-vis Google at: https://policies.google.com/privacy?gl=DE&hl=de

Use of Hotjar

1. scope of the processing of personal data

We use the web analytics service Hotjar of Hotjar Ltd, Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta (hereinafter: Hotjar). Among other things, Hotjar uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your terminal device and that enable an analysis of your use of our online presence. This allows personal data to be stored and analyzed, in particular the user's activity (especially which pages have been visited and which elements have been clicked on), device and browser information (especially the IP address and the operating system) and a tracking code (pseudonymized user ID). The information collected in this way is transmitted by Hotjar to a server in Ireland and stored there anonymously.

For more information about the processing of data by Hotjar, click here:

https://www.hotjar.com/legal/policies/privacy

2. purpose of data processing

The use of the Hotjar plug-in serves to better understand the needs of our users and to optimize the offer on this online presence.

3. legal basis for the processing of personal data

The legal basis for the processing of the personal data of the users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.

4. duration of storage

Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

5. revocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

You can prevent the collection as well as the processing of your personal data by Hotjar by preventing third-party cookies from being stored on your computer, using the "Do Not Track" feature of a supporting browser, disabling the execution of script code in your browser, or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can deactivate the use of your personal data by Hotjar with the following link: https://www.hotjar.com/legal/compliance/opt-out

For more information on how to object and opt-out of Hotjar, please visit: https://www.hotjar.com/legal/policies/privacy.

Use of Facebook Pixel

1. scope of the processing of personal data

We use the Facebook pixel of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA and its representative in the Union Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal H, D2 Dublin, Ireland (hereinafter: Facebook) on our online presence. With its help, we can track the actions of users on our website. Facebook sets a cookie in your browser for this purpose. This allows the following personal data to be stored and evaluated:

  • Individual ID of the set pixel cookie
  • Information about Facebook ads that have been clicked on previously
  • User activity on the website (e.g., which buttons were clicked and which pages were viewed)
  • Data that you provide on our website by using and/or filling in text fields (e.g. e-mail address, address, type and number of goods in your shopping cart).

In the process, data may be transmitted to Facebook servers in the USA. The data collected in this way is anonymous for us, which means that we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may associate this data with your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage policy. With the help of this aggregated data, we can also optimize our advertising measures. This allows us to identify certain user groups as a target group and place targeted advertisements on Facebook. You can find more information about Facebook's data processing here: https://de-de.facebook.com/policy.php

2. purpose of data processing

The use of the Facebook pixel serves the analysis and optimization of advertising measures.

3. legal basis for the processing of personal data

The legal basis for the processing of the personal data of the users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.

4. duration of storage

Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, such as for tax and accounting purposes.

5. revocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. You can prevent the collection as well as the processing of your personal data by Facebook by preventing the storage of third-party cookies on your computer, using the "Do Not Track" function of a supporting browser, disabling the execution of script code in your browser or using a script blocker such as NoScript (https://noscript.net/) or Ghostery (https://www.ghostery.com) in your browser.

You can find more information about objection and removal options vis-à-vis Facebook at: https://de-de.facebook.com/policy.php

XVI. Privacy Policy on the use and application of Typeform

We use Typeform to collect the following data anonymously: Age, gender, systolic blood pressure, height, weight, first-degree family heart attacks, LDL - cholesterol, past heart attacks / strokes, existing diagnoses / interventions, lifestyle habits in the area of sports / diet / smoking, taking medication, feeling of stress. The data is stored anonymously and is used to determine the Vantis heart age and the affected areas of life, which can be optimized as part of the Vantis therapy.

The operating company of Typeform is Typeform S.L., Carrer Bac de Roda, 163, 08018 Barcelona.

The privacy policy published by Typeform, which can be found at https://admin.typeform.com/to/dwk6gt provide information about the collection, use and utilization of personal data by Typeform.

XVII Newsletter and use of Sendinblue

1. scope of the processing of personal data

We use the service provider Sendinblue of Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, Germany (hereinafter: Sendinblue) to send our newsletter. Sendinblue is a provider of email marketing and enables us to communicate directly with potential customers via email and other channels. If you register for the newsletter, the data you enter when registering for the newsletter will be transmitted to Sendinblue and stored there. Further personal data may be stored and evaluated as a result, in particular the activity of the user (especially which pages have been visited and which elements have been clicked on) and device and browser information (especially the IP address and the operating system). For this purpose, your data will also be stored by Sendinblue. Your data will not be passed on to third parties for the purpose of receiving the newsletter, nor will Sendinblue obtain the right to pass on your data. After registration Sendinblue will send you an email to confirm your registration. Furthermore, Sendinblue offers various analysis options on how the sent newsletters are opened and used, e.g. to how many users an email was sent, whether emails were rejected and whether users unsubscribed from the list after receiving an email. For more information about Sendinblue's data processing, please click here: https://de.sendinblue.com/legal/privacypolicy/

2. purpose of data processing

The personal data collected in the context of a registration for the newsletter will be used exclusively for sending our newsletter, and, if you are already our customer, to our customer mail. Furthermore, subscribers to the newsletter could be informed by email if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or the change of technical circumstances.   

3. legal basis for the processing of personal data

The legal basis for the processing of the personal data of the users is basically the consent of the user according to Art. 6 para. 1 p.1 lit. a DSGVO.   

4. duration of storage

Your personal information will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. In addition, you may contact Sendinblue and request deletion of your information.   

5. revocation and removal option

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. 

You can revoke your consent to the storage of data, as well as their use for sending the newsletter by Sendinblue at any time. You can exercise your revocation at any time by sending an email to Sendinblue or by clicking on the link provided in each newsletter. 

XVIII. use of dynamic QR code

1. scope of the processing of personal data

We use the services of Bitly Europe (Bitly Europe GmbH; Am Lenkwerk 13; 33609 Bielefeld) to create dynamic QR codes that can be used to access our products in the Apple App Store or the Google Playstore.

The following data is collected: - Browser type and version used - User's operating system - User's Internet service provider - Date and time of access - Websites from which the user's system accessed our website - Websites that the user's system accessed via our website

This data is stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.  

2. purpose of data processing

The service is used in order to be able to link our website (subject of this privacy policy) to you on the respective medium.  

3. legal basis for the processing of personal data

The legal basis for data processing in the context of the use of the QR code is Art. 6 para. 1 lit. f DSGVO.   

4. duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. Contradictory legal retention periods are not apparent.  

5. revocation and removal option

The data subject has the possibility to object to the processing of personal data at any time. Enclosed you can find information about data protection information of the service provider: https://www.qr-code-generator.com/company/privacy-policy/

This privacy policy was developed with the support of DataGuard created.